Conversational AI
Conversational AI for Insurance
Pypestream customers set the standard for how AI and automation can foster meaningful policyholder relationships
Revolutionize your customer service
Innovation
with a proven
business impact
Property & Casualty
Sample use cases: claims, policy options, policy changes, verify policy details, update personal information, quotes, benefits, coverage lookup, first notice of loss, reset password, claim status and history, billing details, add a vehicle, add a family member
Health
Sample use cases: care navigation, schedule appointments, coverage lookup, find a provider, claim status and history, billing details, claims, quotes, benefits, policy options, policy changes, verify policy details, update personal information, reset password
David McIntyre
President & CEO
TriWest Healthcare Alliance
Dhara Patel
President
American Claims Management
McKenzie Holmes
Director of Marketing & CX
BerkleyNet
“Pypestream’s approach to conversational AI is a game changer for customer experience. I could see its application across a broad array of use cases.”
Dhara Patel
President
American Claims Management
CX automation for state funds
Conversational AI starter packs now available for workers compensation use cases
CX automation for state funds
Conversational AI starter packs now available for workers compensation use cases
Customer experience automation for state funds
Conversational AI starter packs now available for workers compensation use cases
Pre-built conversation designs
Accelerate your time to value by leveraging Pypestream’s library of pre-built conversation designs for insurance use cases. Our “conversationalized” content, flow architecture, and embedded UX features make for the very best customer journeys, from claims submissions to policy coverage lookup to quote-and-bind.
Pre-built conversation designs
Accelerate your time to value by leveraging Pypestream’s library of pre-built conversation designs for insurance use cases. Our “conversationalized” content, flow architecture, and embedded UX features make for the very best customer journeys, from claims submissions to policy coverage lookup to quote-and-bind.
AI training data
for insurance
Does your company lack historical conversation logs for AI training? No problem. Pypestream brings extensive experience in the insurance industry. Work with us to tap into a wide array of utterance data sets for the most common intents.
Pre-built intents serve as a great starting point; you can further increase each intent’s accuracy by adding more utterances based on actual production data.
AI training data for insurance
Does your company lack historical conversation logs for AI training? No problem. Pypestream brings extensive experience in the insurance industry. Work with us to tap into a wide array of utterance data sets for the most common intents.
Pre-built intents serve as a great starting point; you can further increase each intent’s accuracy by adding more utterances based on actual production data.
Lavalier partnered with Pypestream to incorporate AI in our consumer application process. This makes applying for insurance a snap.
Joseph Dowd
President
Lavalier Insurance
Lavalier partnered with Pypestream to incorporate AI in our consumer application process. This makes applying for insurance a snap.
