Innovation with a proven business impact
Revolutionize your customer service
Property & Casualty: Sample microapps — claims, policy options, policy changes, verify policy details, update personal information, quotes, benefits, coverage lookup, first notice of loss, reset password, claim status and history, billing details, add a vehicle, add a family member
Health: Sample microapps — care navigation, schedule appointments, coverage lookup, find a provider, claim status and history, billing details, claims, quotes, benefits, policy options, policy changes, verify policy details, update personal information, reset password
Engaging microapps for insurance brands
Empower your customers to complete tasks 24/7 in an app-like experience.
First notice of loss
“Pypestream helps us fulfill our customer needs in a way that’s efficient, effective and still feels friendly. We were able to take the talent and knowledge of our internal team and marry that up with the technical expertise and customer expertise Pypestream brings to the table.”
Director of Marketing & Customer Experience
“We serve over one million phone calls a month. The ability to automate that and make it self-service so that the person can do it whenever it works for them, and not when it works for you, is a pretty remarkable concept.”
President & CEO
TriWest Healthcare Alliance
Pypestream’s approach to self-service automation is a game changer for customer experience. I could see its application across a broad array of use cases.
American Claims Management
Accelerate your time to value by leveraging Pypestream’s library of pre-built microapps for insurance use cases. Our “conversationalized” content, flow architecture, and embedded UX features make for the very best customer journeys, from claims submissions to policy coverage lookup to quote-and-bind.
Lavalier partnered with Pypestream to incorporate self-service automation in our consumer application process. This makes applying for insurance a snap.
AI training data
Does your company lack historical conversation logs for AI training? No problem. Pypestream brings extensive experience in the insurance industry. Work with us to tap into a wide array of utterance data sets for the most common intents.
Pre-built intents serve as a great starting point; you can further increase each intent’s accuracy by adding more utterances based on actual production data.