As seen in

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THE PROBLEM WITH CALL CENTERS

$10 1

ESTIMATED AVERAGE
COST PER CUSTOMER
SERVICE CALL IN THE U.S.

$41 BILLION 3

TOTAL LOSS TO BUSINESSES
DUE TO CALL CENTER
INEFFICIENCIES EACH YEAR

80% 2

OF CONTACT CENTERS SAY
THEIR CURRENT CUSTOMER
SERVICE SYSTEMS WON’T
MEET FUTURE NEEDS

80-90% 4

NUMBER OF REPETITIVE
CUSTOMER INQUIRIES
= WASTED TIME & MONEY

TRANSFORM YOUR CUSTOMER EXPERIENCE USING THE POWER OF SMART MESSAGING

LEARN MORE

BRINGING SMART MESSAGING TO THE ENTERPRISE

Our Smart Messaging Platform allows enterprises to build loyal customer relationships through scalable 1:1 interactions. It’s built for:

  • Business process automation with chatbots and Artificial Intelligence
  • Transactions over messaging
  • Marketing, promotions, and outbound content distribution
  • Security, compliance, and privacy
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IMPROVE CALL CENTER EFFICIENCY BY 80%*

BEFORE PYPESTREAM
COST: $4M/YEAR

100 agents managing 1 inquiry at a time via telephone

AFTER PYPESTREAM
COST: $800K/YEAR

20 agents managing up to 5 inquiries at once with mobile messaging

10 automated chatbots handling repetitive inquiries

* Based on industry averages, results will vary.

PUT OUR CHATBOTS TO WORK TODAY AND START SAVING!

CONTACT US

WHAT OUR CUSTOMERS ARE SAYING

Pypestream’s Intelligent Automation
solution is just the beginning of the
trend we’re seeing industry-wide to
adopt secure mobile messaging
in a bigger way.

David Dias
Founder & Chairman
Insurance Thought Leadership

The real-time, conversational nature of
chat offers tremendous opportunity to
make interacting with us far more
convenient and intuitive for members
of all our client medical schemes.

Dr Jonathan Broomberg
Chief Executive Officer
Discovery Health

Pypestream’s secure messaging platform
and automated chat capabilities support
our strategy to provide a cognitive,
omni-channel solution across the
entire lifecycle of the vehicle.

John Wysseier
Managing Director
LYNX Services, A Solera Company

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PURPOSE-BUILT SOLUTIONS FOR THE ENTERPRISE

Pypestream’s Smart Messaging Platform has applications and use cases across the organization, including:

MARKETING & PROMOTIONS

Supercharge marketing
with rich content &
conversational interactions

CUSTOMER SERVICE

Automate 80%
of repetitive customer
inquiries to free-up live
agents for complex issues

BILLING & TRANSACTIONS

Process payments
and invoices securely
and in real time

COMPLIANCE & PRIVACY

Maintain brand
and regulatory
compliance

VIEW & DOWNLOAD INDUSTRY OVERVIEWS

BROWSE OVERVIEWS

ADAPT OR DIE: THE FUTURE OF CALL CENTERS AND CUSTOMER COMMUNICATION

Find out how intelligent automation is transforming the way 
businesses deliver better customer experiences
DOWNLOAD WHITEPAPER

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