As seen in

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adweek
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inc
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IT’S TIME FOR A CHANGE

$10 1

ESTIMATED AVERAGE
COST PER CUSTOMER
SERVICE CALL IN THE U.S.

$41 BILLION 3

TOTAL LOSS TO BUSINESSES
DUE TO CALL CENTER
INEFFICIENCIES EACH YEAR

80% 2

OF CONTACT CENTERS SAY
THEIR CURRENT CUSTOMER
SERVICE SYSTEMS WON’T
MEET FUTURE NEEDS

80-90% 4

NUMBER OF REPETITIVE
CUSTOMER INQUIRIES
= WASTED TIME & MONEY

TRANSFORM CUSTOMER
COMMUNICATION 
WITH CHATBOTS
& INTELLIGENT AUTOMATION

LEARN MORE

Don’t have a call center?

MOBILE MESSAGING: ENTERPRISE-READY & CUSTOMER APPROVED

Pypestream delivers custom-built, compliant and secure solutions for efficient customer service.

  • Resolve high volume inquiries at scale
  • Customize chatbots to handle common inquiries
  • Cut customer communication costs
  • Deliver big on customer experience
  • Improve your Net Promoter Score
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IMPROVE CALL CENTER EFFICIENCY BY 80%*

BEFORE PYPESTREAM
COST: $4M/YEAR

100 agents managing 1 inquiry at a time via telephone

AFTER PYPESTREAM
COST: $800K/YEAR

20 agents managing up to 5 inquiries at once with mobile messaging

10 automated 
chatbots handling repetitive inquiries

* Based on industry averages, results will vary.

PUT OUR CHATBOTS TO WORK TODAY AND START SAVING!

CONTACT US

WHAT OUR CUSTOMERS ARE SAYING

Pypestream’s Intelligent Automation
solution is just the beginning of the
trend we’re seeing industry-wide to
adopt secure mobile messaging
in a bigger way.

David Dias
Founder & Chairman
Insurance Thought Leadership

The real-time, conversational nature of
chat offers tremendous opportunity to
make interacting with us far more
convenient and intuitive for members
of all our client medical schemes.

Dr Jonathan Broomberg
Chief Executive Officer
Discovery Health

Pypestream’s secure messaging platform
and automated chat capabilities support
our strategy to provide a cognitive,
omni-channel solution across the
entire lifecycle of the vehicle.

John Wysseier
Managing Director
LYNX Services, A Solera Company

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WHO IS IT FOR?

Pypestream is a flexible and customizable platform designed to serve the needs of enterprise
businesses across multiple industries, including:

CABLE

Offer technical assistance
and manage service
requests in real time with
automated chatbots

INSURANCE

Automate 80%
of repetitive customer
inquiries to free-up live
agents for complex issues

UTILITIES

Manage service
requests and more
using automated
scheduling tools

TELECOM

Provide technical
assistance and securely
process payments
via real-time chat

DOWNLOAD ALL INDUSTRY OVERVIEWS

BROWSE OVERVIEWS

ADAPT OR DIE: THE FUTURE OF CALL CENTERS AND CUSTOMER COMMUNICATION

Find out how intelligent automation is transforming the way 
businesses deliver better customer experiences
DOWNLOAD WHITEPAPER

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