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TRANSFORMING ENTERPRISES TO MEET CUSTOMERS WHERE THEY ARE
CUSTOMER ENGAGEMENT FOR THE ENTERPRISE
Leverage the power of transformative technology to safely and securely connect with your customers over messaging. Use Pypestream for:
- Business process automation: enterprise-grade chatbots provide a seamless, always-on experience for customers.
- Transactions over messaging: allow customers to process payments, submit claims, schedule appointments, and more.
- Marketing and promotions: launch targeted marketing campaigns with message broadcast in addition to direct 1:1 interactions.
- Security and compliance: user authentication and strict data privacy standards ensure customer interactions remain private and secure.
IMPROVE CALL CENTER EFFICIENCY BY 80%*
100 agents managing 1 inquiry at a time via telephone
20 agents managing up to 5 inquiries at once with mobile messaging
10 automated chatbots handling repetitive inquiries
* Based on industry averages, results will vary.
WHAT OUR CUSTOMERS ARE SAYING
Pypestream’s Intelligent Automation
solution is just the beginning of the
trend we’re seeing industry-wide to
adopt secure mobile messaging
in a bigger way.
Founder & Chairman
Insurance Thought Leadership
The real-time, conversational nature of
chat offers tremendous opportunity to
make interacting with us far more
convenient and intuitive for members
of all our client medical schemes.
Dr Jonathan Broomberg
Chief Executive Officer
Pypestream’s secure messaging platform
and automated chat capabilities support
our strategy to provide a cognitive,
omni-channel solution across the
entire lifecycle of the vehicle.
LYNX Services, A Solera Company
A PURPOSE-BUILT SOLUTION FOR THE ENTERPRISE
Pypestream’s Customer Engagement Solution can be applied across the organization:
MARKETING & PROMOTIONS
with rich content &
of repetitive customer
inquiries to free-up live
agents for complex issues
BILLING & TRANSACTIONS
and invoices securely
and in real time
COMPLIANCE & PRIVACY