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Faces of Silicon Alley – Kayla Singer

Have you met Kayla? Hear her views on the exciting world of conversational AI and what she likes most about the Pypestream team. My name is Kayla Singer, I graduated from USC in 2016 where I studied business. After USC I started at PwC, I first started in the deals practice and then, after the deals practice, I moved into management consulting where I focused on process improvement, and after management consulting I came over here to Pypestream.

With conversational AI I think we’re able to get the problems we need solved really quickly in the same capacity that we’re able to get the information and get the things we want quickly. Today, in today’s society, we don’t really have that in terms of customer service and it’s so exciting and amazing to be able to solve this problem.

What’s so special about working with our customers is they’re so excited to use our solution because it’s so new and it’s so technologically advanced but it’s also so simple to use.

I love working at Pypestream, it’s become a family to me it’s not just a place to work and, for me, that’s super important. I don’t want to have a life where I have work and then my life, I kind of want it to flow into one and I feel that way at Pypestream.

I like that Pypestream allows you to pursue your goals, both inside and outside the office. For me yoga is really important in my life and I wanted to bring that to the team, so I told, you know, somebody at our company that I wanted to have a team yoga session and within two weeks we had an instructor and we did team yoga which was pretty cool.

I like to do so many different things during my free time – I’m on two boards at USC for the business school, one called Marshall Partners and one for the alumni which I love. I’m also joining my third board not with USC but with another organization. I love to see plays and watch movies, I like to go to the beach, do yoga, meditation. I like to travel and explore.

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01. Order Status Lookup
02. Collect Customer Feedback
03. Create Lead
04. FAQs
05. Send OTP
06. Send SMS
07. Start RPA
08. Submit Application
09. Create Lead
10. Browse Products
11. Browse Services
12. Cost Calculator
13. Create Shortlist
14. Product Comparison
15. Product Lookup
16. Product Recommendations
17. Service Comparison
18. Service Lookup
19. Service Recommendations
20. Test Drive Simulator
21. Browse Promotions
22. Promotion Lookup
23. Service Comparison
24. Cancel Appointment
25. Cancel Inspection
15. Product Lookup
16. Product Recommendations
17. Service Comparison
18. Service Lookup
19. Service Recommendations
20. Test Drive Simulator
21. Browse Promotions
22. Promotion Lookup
23. Service Comparison
24. Cancel Appointment
25. Cancel Inspection
27. Change Inspection Appointment
28. Edit Appointment
29. Edit Delivery Details
30. Schedule Appointment
31. Schedule Delivery
32. Schedule Inspection
33. Sign Lease/Contracts
34. Sign Title
35. Track Title and Registration
36. Upload Lease/Contracts
27. Change Inspection Appointment
28. Edit Appointment
29. Edit Delivery Details
30. Schedule Appointment
31. Schedule Delivery
32. Schedule Inspection
33. Sign Lease/Contracts
34. Sign Title
35. Track Title and Registration
36. Upload Lease/Contracts