Claims Administration
Discover improved customer interactions, quicker claims processing, and adherence to industry standards. Our seamless integration with your existing systems ensures operational efficiency. Real-time analytics further enhance your satisfaction by providing valuable insights throughout the policy administration process.
Thousands of happy moments, delivered.
Our ‘starter’ Microapps are woven into your current workflow focused on revenue and resolution in your digital channels. Here are some examples of our extensive library of happy policyholder moments:
Claims Administration
- File Claim
- Claim Status Lookup
- Request EOB
Policy Administration
- Account Sign Up
- Policy Lookup
- Request COI
Underwriting and Sales
- Create Quote
- Bind Policy
- Upload Policy Documents
The Pypestream Difference
The Happiness Platform
Pypestream, explained.
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Start with one business process or thread together several workflows to meet your needs across the customer lifecycle.
Our Microapps are woven into your current workflow focused on revenue and resolution in your digital channels.
Threaded into solutions without disrupting current tech stack and substantially reducing the need for live agent escalation.
Customer Success Stories
IVR deflection & Agent escalation
Language translations
Interactive UI embed
Driving efficiency with omni-channel support.
Company Nurse, a nurse triage service for injuries, collaborated with
Pypestream to digitally transform their injury reporting process. Phone
based reporting took an average of 15-20 minutes. Company Nurse
introduced Lin, a bi-lingual digital assistant, to allow employees to
continue to report incidents immediately after they occurred, but this time
using the method they were most comfortable with: phone, Lin or
scheduling a call back.
Account management
Claims submissions
Appointment scheduling
Transforming the insurance claims process.
Triwest Corporation, an insurance provider for US Military veterans, was
looking to digitally transform their customer experience, due to a
government mandate, while maintaining their outstanding service.
TriWest partnered with Pypestream to develop a new digital assistant to
reduce help desk inquiries by phone.The tool supports staff, policyholder
and providers with claims, billing and appointment management.
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Be the Catalyst of Customer Happiness
Ready to embark on a journey with Pypestream?
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