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IB: IT automation can help financial institutions

IB: IT automation can help financial institutions

As the digital age progresses and more and more industries turn to automation it only makes sense that financial institutions would do the exact same. Banking apps have become second nature to customers. We have come to expect all the capabilities in our online...

NewsWires: Survey shows hope for claims automation

NewsWires: Survey shows hope for claims automation

The insurance claim submission process is outdated. In today’s modern world its becoming more and more apparent that something needs to be done to update how we submit claims and, overall, how we interact with insurance companies themselves. According to an article by...

EBN: ChatGPT can make websites more accessible

Picture this: you’re an employee trying to access information on your company’s HR website pertaining to your benefits but are unable to for reasons out of your control. Your co-workers are easily able to access this information for themselves. Understandably, this...

Forbes: ChatGPT and travel planning

Forbes: ChatGPT and travel planning

As we enter the busy season for traveling, it can be difficult to figure out where you want to go and what you want to do when you get there. Google is filled with millions of results and suggestions, making it nearly impossible to narrow down a few choice options...

TechTarget: AI is the future of the call center

TechTarget: AI is the future of the call center

Customer care has evolved. Before we were sending letters to companies to express questions or concerns. Now, companies have created massive contact centers that allow customers to interact with a customer service representative in a variety of ways from the comfort...

The Verge: OpenAI CEO squashes GPT-5 rumors

The Verge: OpenAI CEO squashes GPT-5 rumors

For some, ChatGPT is a revelation. For others, it’s a threat. Due to a myriad of security risks, from its ability to create functional code to its ability to impersonate the tone of another person’s writing style, many have deemed ChatGPT and its AI language model...

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