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Perspectives: An Executive Interview with Chuck Sykes

We are thrilled to introduce Perspectives, a new and exciting blog series where we delve into customer success through the lens of industry experts and thought leaders. To kick off the series we sat down with our investor and executive advisor Chuck Sykes, former CEO...

10 Ways to Market Your Chatbot

10 Ways to Market Your Chatbot

Providing exceptional customer experience (CX) is no longer a choice; it's a necessity. It's no secret that your chatbot is an essential part of the mix. But how do your customers know what your chatbot has to offer? Marketing is the key to ensuring your customers...

Leveraging Human Feedback to Improve Automation

Leveraging Human Feedback to Improve Automation

In a world where AI chatbots are becoming the new frontline for customer service, what sets a functional chatbot apart from an exceptional one? The answer is simpler than you might think: human feedback. In this article, we explore how integrating human insights can...

Pypestream’s Edge in Automation

The new standard in today’s dynamic marketplace? Value-based consumers. They are fickle and demand more, thereby raising the bar for brand loyalty. At Pypestream, our AI solutions are dialed into this shift, empowering these consumers to serve themselves and...

How to implement a chatbot seamlessly

How to implement a chatbot seamlessly

Implementing a chatbot seamlessly within a company's operations demands a strategic approach, blending technological finesse with a keen understanding of user dynamics. Here are four strategic pillars that pave the way for a harmonious chatbot integration, as explored...

ChatGPT: The Future or a Liability

Introduction: In recent years, the rise of artificial intelligence (AI) has sparked discussions and debates about its impact on various aspects of our lives. One prominent AI application is ChatGPT, an advanced language model developed by OpenAI. While ChatGPT offers...

Executive Interview Series: Amorah Sandberg

Executive Interview Series: Amorah Sandberg

The first question is an easy one - what’s your job title? My job title is Chief of Sales. Our next question is did you always want to do this job? Sales, as a whole, has consistently captivated my interest and entire career spanning nearly two decades. The dynamic...

Executive Interview Series: Elana Feldman

Executive Interview Series: Elana Feldman

Our first question is an easy one: what is your job title? My job title is Senior Vice President of Customers at Pypestream. What exactly do you do? Basically, it covers anything post-sales that involves a customer. We do get a little bit involved in pre-sales but...

Executive Interview Series: Gary MacDougall

Executive Interview Series: Gary MacDougall

Our first question is, what is your job title? I am the Chief Technology Officer at Pypestream. Did you always want to do this job? No, I did not always want to do this job - but it was the second thing I wanted to do. What was the first thing? The first thing I...

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