On Wednesday, July 26th join Pypestream, ICSA and a selection of the world’s most well-known brands for a free webinar on leveraging groundbreaking technology for next-generation customer service. Senior customer experience experts will discuss:
How Nike, Intuit, Wells Fargo, and Solera are improving customer service experiences with new technology
How to adopt new service models for the on-demand era
What the future of call centers looks like with messaging, chatbots and AI
The challenge of an increasingly demanding customer and how to meet the expectation to be ‘always-on’
Panelists include:
Donna Peeples – CCO, Pypestream
Karen Vaughn – Director of Global Experience, Nike
Charles Monroe – EVP, Head of AI Enterprise Solutions, Wells Fargo
Mark Hopper – Director of the Small Business Group, Intuit
John Wysseier – Managing Director of Lynx Services, Solera Group
Bill Gessert – President, ICSA (Moderator)
Thank you for your interest!
This event occurred on July 26, 2017. To learn about future events, or receive updates, subscribe below:
Pypestream Inc.866.444.PYPE (7973) 122 West 26th Street, 2nd Floor, New York, NY 10001