The New Standard for Conversational AI
See the difference in a Pype. Experience the difference by partnering with Pypestream.
Pypestream’s 5-Point Differentiation
Superapp
A Pype is a superapp that appears on-demand, no installation required. This self-service assistant presents your customer with an app-like graphical UI that enables easy access to self-service automations. Chatbots can’t hold a candle to a Pype.
End-to-End Platform
The Pypestream self-service automation platform contains every module needed to build, run, monitor and optimize self-service assistants, including a low-code/no-code Studio, Omnichannel Adaptor, Automation Engine, Engagement Analytics and a rich API.
Max InfoSec
Protecting customer data is non-negotiable. That’s why the Pypestream Platform has the most robust security and compliance capabilities in the industry holding SOC2 Type 2, PCI, HIPAA, GDPR and CCPA certifications.
Turnkey Solution
PypePro Services include crisp implementation and continuous improvement. The result is a turnkey solution that is guaranteed to grow love for your brand. And then, our CX experts extend and continuously improve it, as that is in both your interest and ours.
Pay For Performance
Pay-for-performance aligns your interests and ours. That’s why you are never charged for impressions, just actual engagements. Even better, initial and ongoing PypePro Services are included at no extra charge, because your interests and our interests are aligned.
Pypestream vs. Other Vendors
Criteria
The other guys
Look and feel
Superapp: Modern, Graphical, Immersive, Rich and App-Like, Branded, Customizable
Text-based chatbot feel.
Pricing
Pay-for-Performance
No professional services or implementation costs, with unlimited development.
License fees, implementation costs, on-going staffing requirements for maintenance.
Ease of development
(1-10, 10 being the easiest)
10: Turnkey Solution: All required resources are provided by Pypestream’s PypePro team.
3
Services
100% included: No additional costs.
No services included- Expensive, specialized team must be assembled to build, deploy, maintain & optimize in perpetuity.
Go Live
Average 6.2 weeks.
Average 8-18 months.
6X longer than Pypestream.
Security & Compliance
Max InfoSec: SOC2 Type 2, HIPAA, PCI, GDPR, WCAG 2. Automatic Data Masking Redaction.
Minimal InfoSec: mostly. No Data Masking.
Rich Media
Game changing visual widgets: Carousel cards, authentication, date picker, time picker, GIFs, payment, video, e-signatures, file upload/download, geolocation and more.
Limited – largely NLU/Text based, leading to reduced engagement.
Flexibility
Ultimate flexibility:
• Fully agnostic to back-end
• Included or existing NLU engines
• Agent escalation tools
• And more!
Limitations exist on agent desktop tools, NLU preference and third-party integrations.
On-Going Support
100% included, at no additional cost.
Natural incentive to improve performance with pay-for-performance pricing model.
Additional cost
Pypestream vs. Other Vendors
Look and feel
The other guys
Superapp: Modern, Graphical, Predictive, Rich and App-Like, Branded, Customizable
Text-based chatbot feel.
Pricing
The other guys
Pay-for-Performance
No professional services or implementation costs, with unlimited development.
Ease of development
(1-10, 10 being the easiest)
The other guys
10: Turnkey Solution: All required resources are provided by Pypestream’s PypePro team.
3
Services
The other guys
100% included: No additional costs.
No services included- Expensive, specialized team must be assembled to build, deploy, maintain & optimize in perpetuity.
Go Live
The other guys
Average 6.2 weeks.
Average 8-18 months.
6X longer than Pypestream.
Security & Compliance
The other guys
Max InfoSec: SOC2 Type 2, HIPAA, PCI, GDPR, WCAG 2. Automatic Data Masking Redaction.
Minimal InfoSec: mostly. No Data Masking.
Rich Media
The other guys
Game changing visual widgets: Carousel cards, authentication, date picker, time picker, GIFs, payment, video, e-signatures, file upload/download, geolocation and more.
Limited – largely NLU/Text based, leading to reduced engagement.
Flexibility
The other guys
Ultimate flexibility:
• Fully agnostic to back-end
• Included or existing NLU engines
• Agent escalation tools
• And more!
Limitations exist on agent desktop tools, NLU preference and third-party integrations.
On-Going Support
The other guys
100% included, at no additional cost.
Natural incentive to improve performance with pay-for-performance pricing model.
Additional cost