The impact of AI and automation on customer operations

by | Nov 12, 2020 | Customer Experience

Pypestream and Pulse have partnered up to bring you a white paper that delves deep into how artificial intelligence and automation are impacting the way in which executives handle customer operations.

We surveyed 100 customer experience executives from various industries and asked them questions about how AI and automation can help fill gaps in their customer service and what benefit they see in implementing these technologies.

AI and automation in CX chart

Check out the full white paper here.