Streaming & Wireless
Leading providers leverage Pypestream to turn digital customer experience into their competitive advantage
Always-on care for always-on products
Be the company
that “gets it”
Streaming
Sample use cases: billing, technical troubleshooting, content recommendations, change subscription, reset password, record a show, service questions, account management, programming, sign-up
Wireless
Sample use cases: service questions, account management, sign-up, network coverage, roaming issues, devices, technical troubleshooting, international plans, billing, remaining data, roaming issues
By implementing Pypestream,
we have been able to support our customers at any time of the day. Pypestream has helped us improve the customer experience for all types of engagements with our customers, from service to retention.
Seth Van Sickel
VP of Operations
Sling Television
By implementing Pypestream, we have been able to support our customers at any time of the day. Pypestream has helped us improve the customer experience for all types of engagements with our customers, from service to retention.
Seth Van Sickel
VP of Operations
Sling Television
Pre-built conversation designs
Accelerate your time to value by leveraging Pypestream’s library of pre-built conversation designs for streaming & wireless use cases. Our “conversationalized” content, flow architecture, and embedded UX features make for the very best customer journeys, from subscription changes to technical troubleshooting to account management.
Pre-built conversation designs
Accelerate your time to value by leveraging Pypestream’s library of pre-built conversation designs for streaming & wireless use cases. Our “conversationalized” content, flow architecture, and embedded UX features make for the very best customer journeys, from subscription changes to technical troubleshooting to account management.
AI training data
for streaming & wireless
Does your company lack historical conversation logs for AI training? No problem. Pypestream brings extensive experience to streaming and wireless providers. Work with us to tap into a wide array of utterance data sets for the most common intents.
Pre-built intents serve as a great starting point; you can further increase each intent’s accuracy by adding more utterances based on actual production data.
AI training data for streaming & wireless
Does your company lack historical conversation logs for AI training? No problem. Pypestream brings extensive experience to streaming and wireless providers. Work with us to tap into a wide array of utterance data sets for the most common intents.
Pre-built intents serve as a great starting point; you can further increase each intent’s accuracy by adding more utterances based on actual production data.
Pypestream’s conversational AI now integrates with Conviva’s analytics solutions to offer a whole new level of care for online video viewers
Pypestream’s conversational AI now integrates with Conviva’s analytics solutions to offer a whole new level of care for online video viewers
Pypestream’s conversational AI now integrates with Conviva’s analytics solutions to offer a whole new level of care for online video viewers
