Streaming & Wireless

Leading providers leverage Pypestream to turn digital customer experience into their competitive advantage

Streaming & Wireless

Leading providers leverage Pypestream to turn digital customer experience into their competitive advantage

Always-on care for always-on products

Be the company
that “gets it”

Streaming

Sample use cases: billing, technical troubleshooting, content recommendations, change subscription, reset password, record a show, service questions, account management, programming, sign-up

Wireless

Sample use cases: service questions, account management, sign-up, network coverage, roaming issues, devices, technical troubleshooting, international plans, billing, remaining data, roaming issues

Sample use case automation

By implementing Pypestream,
we have been able to support our customers at any time of the day. Pypestream has helped us improve the customer experience for all types of engagements with our customers, from service to retention.

Seth Van Sickel
VP of Operations
Sling Television

By implementing Pypestream, we have been able to support our customers at any time of the day. Pypestream has helped us improve the customer experience for all types of engagements with our customers, from service to retention.

Seth Van Sickel
VP of Operations
Sling Television

Pre-built conversation designs

Accelerate your time to value by leveraging Pypestream’s library of pre-built conversation designs for streaming & wireless use cases. Our “conversationalized” content, flow architecture, and embedded UX features make for the very best customer journeys, from subscription changes to technical troubleshooting to account management.

Pre-built conversation designs

Accelerate your time to value by leveraging Pypestream’s library of pre-built conversation designs for streaming & wireless use cases. Our “conversationalized” content, flow architecture, and embedded UX features make for the very best customer journeys, from subscription changes to technical troubleshooting to account management.

AI training data
for streaming & wireless

Does your company lack historical conversation logs for AI training? No problem. Pypestream brings extensive experience to streaming and wireless providers. Work with us to tap into a wide array of utterance data sets for the most common intents.

Pre-built intents serve as a great starting point; you can further increase each intent’s accuracy by adding more utterances based on actual production data.

AI training data for streaming & wireless

Does your company lack historical conversation logs for AI training? No problem. Pypestream brings extensive experience to streaming and wireless providers. Work with us to tap into a wide array of utterance data sets for the most common intents.

Pre-built intents serve as a great starting point; you can further increase each intent’s accuracy by adding more utterances based on actual production data.

Conviva and Pypestream

Pypestream’s conversational AI now integrates with Conviva’s analytics solutions to offer a whole new level of care for online video viewers

Conviva and Pypestream

Pypestream’s conversational AI now integrates with Conviva’s analytics solutions to offer a whole new level of care for online video viewers

Conviva and Pypestream

Pypestream’s conversational AI now integrates with Conviva’s analytics solutions to offer a whole new level of care for online video viewers

Get in touch

Get in touch