We guide our clients through business process automation from start to finish to ensure every KPI is met
“Given the results we’re seeing in our customer service department we’re expanding the use of the platform to include other areas of the organization.”
– John Wysseier, CEO LYNX Services (a Solera Company)
PypePro℠ Matrix: Effective Prioritization of Use Cases
Business use-cases are identified and measured against a set of specific metrics and ranked based on priority level.
PypePro℠ Empower: Agent Training & Messaging 101
Comprehensive training is provided for all of Pypestream’s products and services, along with a detailed overview of messaging best practices.
PypePro℠ Engage: Proven Success in End-User Onboarding Strategy
Educational initiatives such as onboarding videos and emails, social media posts, web graphics, web campaigns and IVR language are delivered to drive end-user adoption.
PypePro℠ Pypebot Design: Leaders in Bot Deployment for Enterprise
User personas inform the design of each customized Pypebot, while Pypestream’s proprietary NLP accentuates the quality of the end-user’s experience. The results: smart messaging for the highest volume inquiries, and increased Net Promoter Scores.
PypePro℠ Analytics: Optimize Performance through Actionable Insights
Data analysis is fully facilitated for all bot interactions and actionable recommendations are provided to continually improve engagement.
PypePro℠ Integrations: Plug Your Current Systems into Smart Messaging
All integrations with existing back-end data systems are executed on the client’s behalf using APIs. Full requirements definition and documentation is provided to empower bots and agents with transactional capabilities, all through an omnichannel experience for end-users.
PypePro℠ IMPLEMENTATION Partner Certification Program
We provide comprehensive partner training and certification to cover all facets of implementation and user onboarding. Ask us how to join our partnership program today!