Implementation & customer success

Launch your solution in record time using Pypestream’s expert services

PypePro

End-to-end conversational AI deployment

Too many companies toss their technology over the wall to an enterprise and say “good luck.” How you implement matters. Which use cases you choose to automate matters. That’s why we’ve built the leading conversational AI deployment program, PypePro℠, and backed it with the world’s best conversational design gurus and digital transformation strategists. We ensure that your deployment advances well-defined business objectives and achieves demonstrable ROI, in as soon as eight weeks.

PypePro
Phase 1: Scope

Ensure the selected use cases for automation will lead to substantial cost savings and NPS or CSAT growth. Define success metrics and align resources.

Phase 2: Create

Define user personas, conduct empathy mapping, train NLU, design flows, “conversationalize” content, switch on API integrations, prep live reps, configure dashboards, and communicate to consumers.

Phase 3: Deploy

Go-live and track conversational data through heat maps and free text analysis. Identify further opportunity areas for automation and release solutions to new customer segments.

Brilliant experience design

No more single-task chatbots. Apply design thinking to deploy personalized experiences and achieve the full potential of conversational AI.

Empathy Mapping
Empathy Mapping
User Personas
User Personas
User journeys
User Journeys
Customized Content Tone and Depth
Customized Content Tone and Depth
Optimized use cases

Optimized use case selection

Not all use cases are created equal. Coalesce business, service, and technical leaders in your enterprise around customer topics that will pay the highest dividends to automate.