Superior technology and market-leading business strategy
to conversationalize your brand
End-to-end conversational AI deployment
Too many companies toss their technology over the wall to an enterprise and say “good luck.” How you implement matters. Which use cases you choose to automate matters. That’s why we’ve built the leading conversational AI deployment program, PypePro℠, and backed it with the world’s best conversational design gurus and digital transformation strategists. We ensure that your deployment advances well-defined business objectives and achieves demonstrable ROI, in as soon as eight weeks.
Phase 1: Scope
Ensure the selected use cases for automation will lead to substantial cost savings and NPS or CSAT growth. Define success metrics and align resources.
Phase 2: Create
Define user personas, conduct empathy mapping, train NLU, design flows, “conversationalize” content, switch on API integrations, prep live reps, configure dashboards, and communicate to consumers.
Phase 3: Deploy
Go-live and track conversational data through heat maps and free text analysis. Identify further opportunity areas for automation and release solutions to new customer segments.
Brilliant experience design
No more single-task chatbots. Apply design thinking to deploy personalized experiences and achieve the full potential of conversational AI.
Customized Content Tone and Depth
Optimized use case selection
Not all use cases are created equal. Coalesce business, service, and technical leaders in your enterprise around customer topics that will pay the highest dividends to automate.