Provide on-demand access to your business with pragmatic AI and chatbots
Automate business processes across the enterprise and realize the power of pragmatic artificial intelligence to streamline marketing, billing and customer service interactions.
Our pragmatic approach to AI is broken down into 3 phases. The level of automation is increased with each new phase until machine learning drives business process automation across the enterprise.
Automate repetitive processes
Phase 1 automates repetitive processes, including frequently asked questions, technical support, recurring payments, appointment scheduling, and marketing campaigns. Natural Language Processing (NLP) guides users through the conversation.
Add cognitive services
Learn from actual user behavior and use analytics to tweak AI for performance improvements and widen the capability of NLP. More advanced cognitive services are added to cover language translation, image and video processing, etc.
Building the framework for machine learning
Leveraging a combination of more advanced cognitive services and acquired data, the AI-powered bots recommend changes in existing processes and NLP is optimized further.
Build PypeBots in the bot studio and deploy across every channel. PypeBots guide customers through intuitive flows for a seamless experience.
In-message payments, appointment scheduling and secure file transfer provide the required utility for effective enterprise communication.
Targeted outbound marketing
Broadcast multimedia content to all connected users or engage individual customers directly with personalized content offers.
Automated customer service
Resolve the 80% of repetitive customer inquiries and never let your customers wait on hold again.
Build bots for Pypestream and deploy across multiple channels including mobile apps, websites, and third-party messaging apps such as Facebook Messenger.
Live agents work in combination with chatbots to ensure a complete customer experience. Bots transition to live agents when issues can’t be resolved, or if the customer requests additional assistance. All communication is managed through the Pype Manager Dashboard, allowing agents or supervisors to take over the conversation from bots at any point.Learn More