Live customer support

AgentPro

Seamless live agent hand-off

AgentPro is an intuitive agent desktop application that empowers agents to communicate with customers via live chat. It enables agents to manage multiple conversations from different channels, providing agents with relevant user information and context so that they can more rapidly resolve customer problems that automation cannot.AgentPro also allows supervisors to view key stats, oversee agent performance in real-time, and review historical conversations to support agent coaching.

AgentPro
ContactCenterPro
ContactCenterPro

Continue using your existing contact center

Escalate conversations to live customer support using third-party agent desktop solutions such as Salesforce Live Agent, Freshchat, Nuance, and more. Uninterrupted transfers from Pypestream automation to your existing agent desktop tool support optimal UX.

Book a demo today!

Let us show you how we can transform your business into a fully automated digital brand in as little as 6 weeks.