Insights

Faces of Silicon Alley – Robin Marcenac

Dubbed Silicon Alley for its ever-growing tech scene, NYC plays host to a number of startups with superbly talented teams. We’d like to introduce you to one of the faces behind our powerful conversational AI solution, Robin Marcenac, VP of Customer Experience. Watch...

Pypestream 6.6 is here!

We are excited to announce that our upcoming 6.6 platform release and user interface updates will be going live on July 19, 2018. Our goal at Pypestream is to connect businesses directly to their consumers and this new release is designed to dramatically improve that...

Data Is King But Not Yet For Everyone

When I started in marketing over 50 years ago, all we had to drive sales and reach consumers were mass marketing devices like TV ads, promotions and shelf wobblers. We, marketers, knew virtually nothing about our customers. Now, there is a wealth of data available and...

Chatbots Aren’t Dead… But I Wish They Were

Around two years ago, the term chatbot shot into our vocabulary and onto CIO and CMO’s agendas everywhere. The idea that a customer could simply “chat” with a robot anytime, anywhere made so much sense -- or did it? You see, any technology solution or product...

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