Insights

Faces of Silicon Alley – Claudio Fuentes

I've always been into technology since I was little. I've been building little websites and programming stuff on my free time, so I kind of grew up with, you know, the Internet age and always been passionate about fiddling with stuff. When I was in high school I also...

The State of Contact Centers

The current state of contact centers offers a world of opportunity for automation to take center stage. Get the numbers on how conversational AI can transform enterprise customer experience from 😡 to 😎.

Should You Build Or Buy AI? That’s The Wrong Question

Seventy-one percent of people  expect their company's artificial intelligence investments to increase in the coming years  (via 2018 McKinsey data), and it’s no wonder that many of the world’s largest companies are deep in the midst of investing in AI capabilities....

Peeples 2 People with Annette Franz

Donna: Hi everybody Donna Peeples here! Sorry we're a few minutes late, but we're here and live and in person and so happy you could join us today for Peeples 2 People, and I am so honored to have Annette Franz with me, I've been a devout follower of hers for a long...

5 Requirements for Building a Strong Data Culture

With virtually all enterprises investing more heavily in data analytics, big data, and AI projects these days, company executives overwhelmingly report that they are trying to shift their organizations to a data-driven culture. However, only about a third of...

Faces of Silicon Alley – Kayla Singer

Have you met Kayla? Hear her views on the exciting world of conversational AI and what she likes most about the Pypestream team.  My name is Kayla Singer, I graduated from USC in 2016 where I studied business. After USC I started at PwC, I first started in the deals...

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