Visit us at Booth 1633! Join us at enterprise connect and learn how Pypestream reinvents the way businesses and customers communicate through the use of Messaging, Chatbots and Artificial Intelligence (AI) to on-demand their business.
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Attending Enterprise Connect? Enjoy $500 off conference list price as a Pypestream guest.
Pypestream @ Enterprise Connect: Featured Sessions
- Speaker: Sheila McGee –-Smith (President & Principal Analyst, McGee-Smith Analytics)
- Date:Wednesday, March 14
- Time: 8:00am – 8:45am
Different case studies will discuss how and when enterprises should move to the next-gen contact center. Hear how Sling TV, a Pypestream customer, saw a rise in customer satisfaction and retention rates, how their customers can reach them anywhere and receive fast, accurate, and simple response to inquiries.
Beyond IVR: The New Self-Service
- Speaker: Evan Kohn, SVP Global Client Experience
- Date: Thursday, March 15
- Time: 9:00am – 10:00am
- Track: Contact Center & Customer Experience
Leading executives from Cisco, Genesys, Pypestream Sharpen and Zendesk will discuss artificial Intelligence and analytics and how they will affect your call center now and your bottom line. Additional self service tools will bring not only convenience and seamless engagement for your customer, they will bring substantial cost reductions to enterprises.