CX automation for eCommerce

Distinguish your brand with memorable experiences
that will earn loyalty for a lifetime

The era of conversational commerce is here

A new level of convenience for consumers

Consumer Products & Services: Sample use cases: Purchases, comparisons, pricing, FAQs, loyalty, warranties, refunds, cancellations, modifications, order status, tutorials, troubleshooting, where to ship, passwords, trials, sign-up, payment options, coupons, promotions, returns, shopping baskets
Subscription Companies: Sample use cases: Payments, sign-up, troubleshooting, modifications, coupons, FAQs, refunds, cancellations, purchases, passwords, loyalty, pricing, trials, comparisons, tutorials, shopping baskets
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Sample use case automation
eCommerce flows

Pre-built
conversation designs

Accelerate your time to value by leveraging Pypestream’s library of pre-built conversation designs for eCommerce use cases. Our “conversationalized” content, flow architecture, and embedded UX features make for the very best customer journeys, from personalized product selection to price comparisons to purchases.

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Conversationalize eCommerce:

Watch it in action

AI training data
for eCommerce

Does your company lack historical conversation logs for AI training? No problem. Pypestream brings extensive experience in the eCommerce industry. Work with us to tap into a wide array of utterance data sets for the most common intents.

Pre-built intents serve as a great starting point; you can further increase each intent’s accuracy by adding more utterances based on actual production data.

user intents ecommerce

Procter & Gamble + Pypestream

P&G turned to Pypestream to position brands like Gillette, Braun, Oral-B, and Pampers as “always-on.” Now, consumers can engage with them 24/7 on topics including loyalty points redemption, personalized product recommendations, comparison shopping, and purchases.

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Pampers
USA
Pampers
USA
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Pampers
UK
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Pampers
Germany

eCommerce integrations

eCommerce integrations