Client snapshot

Industry

Entertainment

Use Case

Event selection
Ticket purchasing
FAQs

Audience

5M+ Annual Visitors

As the world’s largest presenter of performing arts offering some 5,000 programs, Lincoln Center partnered with Pypestream to offer its 5M annual visitors a single connected digital experience with its 11 organizations. Today, “Wolfie,” short for Wolfgang Amadeus Mozart, curates patrons’ event selection and ticket purchases right from the lincolncenter.org landing page.

As one of the leading cultural venues in the world, our main challenge was usability and the 24/7 nature of our audience. Our goal is always to make finding an event and answering patron questions, as quick and intuitive as possible. With Wolfie, the Pypestream Bot we achieved that goal

Peter Duffin, Senior Vice President, Brand Management at Lincoln Center

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