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Evan Kirstel: Forward Focused Episode 3

Evan Kohn: Hello and welcome to Forward Focused brought to you by Pypestream Digital Labs, a thought series on customer experience, artificial intelligence, and enterprise automation. I’m Evan Kohn from Pypestream and today I’m talking with a fellow Evan, Evan...

Helen Yu: Forward Focused Episode 2

Evan Kohn: Hello and welcome to Forward Focused brought to you by Pypestream Digital Labs, a thought series on customer experience, artificial intelligence, and enterprise automation. I’m Evan Kohn from Pypestream and today we’re talking with Helen Yu. Helen is a...

Adrian Swinscoe: Forward Focused Episode 1

Evan Kohn: Hello and welcome to Forward Focused, brought to you by Pypestream Digital Labs, a thought series on customer experience, artificial intelligence, and enterprise automation. I’m Evan Kohn from Pypestream and I’m talking with Adrian Swinscoe. Adrian is a...

Faces of Silicon Alley – Edan Soroker

My name is Eden Soroker, I grew up bilingual so as a young kid I lived in Israel, in Tel-Aviv, and as a teenager I moved to the US. I went to school at Cornell, I studied mechanical engineering, I also had some concentrations in applied math and music so kind of a...

AI Doesn’t Always Need to be More Human

There’s no shortage of ethical, moral, and even legal debates raging right now over artificial intelligence’s mimicry of humanity. As technology advances, companies continue to push the boundaries with virtual assistants and conversational AI, striving in most cases...

Faces of Silicon Alley – Claudio Fuentes

I've always been into technology since I was little. I've been building little websites and programming stuff on my free time, so I kind of grew up with, you know, the Internet age and always been passionate about fiddling with stuff. When I was in high school I also...

The State of Contact Centers

The current state of contact centers offers a world of opportunity for automation to take center stage. Get the numbers on how conversational AI can transform enterprise customer experience from 😡 to 😎.

Should You Build Or Buy AI? That’s The Wrong Question

Seventy-one percent of people  expect their company's artificial intelligence investments to increase in the coming years  (via 2018 McKinsey data), and it’s no wonder that many of the world’s largest companies are deep in the midst of investing in AI capabilities....

Peeples 2 People with Annette Franz

Donna: Hi everybody Donna Peeples here! Sorry we're a few minutes late, but we're here and live and in person and so happy you could join us today for Peeples 2 People, and I am so honored to have Annette Franz with me, I've been a devout follower of hers for a long...

5 Requirements for Building a Strong Data Culture

With virtually all enterprises investing more heavily in data analytics, big data, and AI projects these days, company executives overwhelmingly report that they are trying to shift their organizations to a data-driven culture. However, only about a third of...

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