Blog
Gartner Hypes Pypestream
Pypestream is thrilled to announce that we’ve recently been mentioned in nine Gartner Hype Cycle reports. Nine! "Our customers in insurance, streaming and wireless, consumer packaged goods, and more are reaping the benefits of Pypes and the Pypestream automation...
Facebook announces Messenger API support for Instagram, selects Pypestream as an early partner
Today, Messenger from Facebook is announcing the general availability of Messenger API support for Instagram at F8 Refresh. Prior to this announcement, Facebook partnered with Pypestream, a patented AI-powered customer engagement solution, to be included in a small...
![[Webinar] SLING TV: Becoming an automated digital brand](https://www.pypestream.com/wp-content/uploads/sling_webinar-1-400x250.jpg.webp)
[Webinar] SLING TV: Becoming an automated digital brand
In this webinar we follow SLING TV’s journey toward building a next-generation customer engagement solution with Pypestream. Seth Van Sickel, VP of Operations at SLING TV, outlines the business problems his company was facing and the path SLING TV took in automating...
Pypestream wants to kill the call center for good
Most call center tech providers straddle a tricky line: broadcasting the benefits of automation while still stressing the role that humans will continue to play. Now, one startup is trying to blow up that whole notion. Companies like Asapp, Avaya and Genesys insist...
Be Customer Led Podcast with Liam Delap
Intro: Welcome to Be Customer Led, where we’ll explore how leading experts in customer and employee experience are navigating organizations through their own journey to be customer led and the actions and behaviors employees and businesses exhibit to get there. And...
Pypestream appoints Bart Swanson and Amitabh Sharma to Board
Pypestream, a company that automates customer engagement with conversational artificial intelligence (AI), has appointed two new board members: Bart Swanson and Amitabh Sharma. Swanson is a technology industry leader who serves on the boards of Zoom, Otter.ai,...
Pypestream announces the Customer Engagement Center
Top Brands like ADT, Gillette, Royal Caribbean, Sling TV, and TriWest Go Digital with Pypestream’s Conversational AI Platform Consumers have gone “all-digital” at an accelerated pace. They communicate through text, buy products in apps, and manage their accounts...
Pypestream attains the coveted SOC2 certification
After a nine-month rigorous audit, the world’s first Customer Engagement Center powered by conversational AI has attained the significant milestone of Service Organization Control 2 (SOC2) Type 2 attestation. Security is a top priority for Pypestream and is the...
DX Talks Podcast with Liam Delap
Voiceover: You are listening to another DX Talk, delivering vital knowledge that empowers leaders to drive transformational change to their businesses. Brought to you by Quantan, facilitators of future-focused operating models that balance people, processes and...
The impact of AI and automation on customer operations
Pypestream and Pulse have partnered up to bring you a white paper that delves deep into how artificial intelligence and automation are impacting the way in which executives handle customer operations. We surveyed 100 customer experience executives from various...
Startup Happy Hour Podcast with Robin Marcenac
Diana Chen: Welcome to Startup Happy Hour, sponsored by Content Allies. Grab a drink and join us to hear fun and inspirational stories from startup founders and visionaries who are making a positive impact in our communities and learn how you too can turn your new and...
5 tips for implementing conversational experiences in travel
Current events have revealed business continuity shortcomings across every single industry, especially in travel. Call centers weren’t prepared with readily available, scalable technology, and didn’t have the resources to properly withstand the increase in customer...
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