Blog
Faces of Silicon Alley – Edan Soroker
My name is Eden Soroker, I grew up bilingual so as a young kid I lived in Israel, in Tel-Aviv, and as a teenager I moved to the US. I went to school at Cornell, I studied mechanical engineering, I also had some concentrations in applied math and music so kind of a...
Conversational AI vs. Traditional Contact Centers
Intelligent, automated AI solutions are here to transform the contact center space. These numbers will blow your mind.
AI Doesn’t Always Need to be More Human
There’s no shortage of ethical, moral, and even legal debates raging right now over artificial intelligence’s mimicry of humanity. As technology advances, companies continue to push the boundaries with virtual assistants and conversational AI, striving in most cases...
Webinar: 5 Strategies for Conversational Design
Hello everyone! My name is Edan Soroker and I'm a solution, I'm, excuse me, I'm a solution designer with Pypestream, and we're here today to talk about conversational design - specifically about five key strategies that we employ to build beautiful, elegant, and...
Faces of Silicon Alley – Claudio Fuentes
I've always been into technology since I was little. I've been building little websites and programming stuff on my free time, so I kind of grew up with, you know, the Internet age and always been passionate about fiddling with stuff. When I was in high school I also...
The State of Contact Centers
The current state of contact centers offers a world of opportunity for automation to take center stage. Get the numbers on how conversational AI can transform enterprise customer experience from 😡 to 😎.
Should You Build Or Buy AI? That’s The Wrong Question
Seventy-one percent of people expect their company's artificial intelligence investments to increase in the coming years (via 2018 McKinsey data), and it’s no wonder that many of the world’s largest companies are deep in the midst of investing in AI capabilities....
Peeples 2 People with Annette Franz
Donna: Hi everybody Donna Peeples here! Sorry we're a few minutes late, but we're here and live and in person and so happy you could join us today for Peeples 2 People, and I am so honored to have Annette Franz with me, I've been a devout follower of hers for a long...
5 Requirements for Building a Strong Data Culture
With virtually all enterprises investing more heavily in data analytics, big data, and AI projects these days, company executives overwhelmingly report that they are trying to shift their organizations to a data-driven culture. However, only about a third of...
Faces of Silicon Alley – Kayla Singer
Have you met Kayla? Hear her views on the exciting world of conversational AI and what she likes most about the Pypestream team. My name is Kayla Singer, I graduated from USC in 2016 where I studied business. After USC I started at PwC, I first started in the deals...
Encryption Isn’t Enough Conversational AI Requires More
Expectations of privacy have never been higher among consumers, which means privacy has never been a greater imperative for businesses and their executive teams. At the same time, companies are increasingly under pressure to improve overall customer experiences and...
Make Trust The Cornerstone Of Your Digital Transformation
Brand trust is today’s ultimate competitive differentiator. In fact, according to Salesforce.com chief Marc Benioff, trust holds a higher value than ideas themselves when it comes to building a sustainable enterprise. As he puts it, “In technology over the last two...
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