Blog
Built for Scale: Conversational Interface
Who interacts with a conversational interface? Aaron: It can be a consumer who's purchasing a product, it could be a real estate broker or an agent who's looking to help their own customers, but really any individual with any limited amount of tech ability - pretty...
Antonio Grasso: Forward Focused Episode 6
Evan Kohn: Welcome back to Forward Focused brought to you by Pypestream Digital Labs, a thought series on customer experience, artificial intelligence, and enterprise automation, I’m Evan Kohn from Pypestream and I’m talking with Antonio Grasso. Antonio is CEO of...
Evan Carroll: Forward Focused Episode 5
Evan Kohn: Welcome listeners to Forward Focused brought to you by Pypestream Digital Labs, a thought series on customer experience, artificial intelligence, and enterprise automation, I’m Evan Kohn from Pypestream and I’m talking with Evan Carroll. Evan is the author...
Built for Scale: Dovetail
So, Dovetail is Pypestream's proprietary NLU, natural language understanding, engine. Dovetail encompasses Pypestream's artificial intelligence capability, so it brings into the fold our machine learning and natural understanding capabilities which essentially means...
Our Future with AI
Mike Feibus: Forward Focused Episode 4
Evan Kohn: Hello and welcome to Forward Focused brought to you by Pypestream Digital Labs, a thought series on customer experience, artificial intelligence, and enterprise automation, I’m Evan Kohn from Pypestream and today we’re talking with Mike Feibus. Mike is an...
Evan Kirstel: Forward Focused Episode 3
Evan Kohn: Hello and welcome to Forward Focused brought to you by Pypestream Digital Labs, a thought series on customer experience, artificial intelligence, and enterprise automation. I’m Evan Kohn from Pypestream and today I’m talking with a fellow Evan, Evan...
Helen Yu: Forward Focused Episode 2
Evan Kohn: Hello and welcome to Forward Focused brought to you by Pypestream Digital Labs, a thought series on customer experience, artificial intelligence, and enterprise automation. I’m Evan Kohn from Pypestream and today we’re talking with Helen Yu. Helen is a...
Adrian Swinscoe: Forward Focused Episode 1
Evan Kohn: Hello and welcome to Forward Focused, brought to you by Pypestream Digital Labs, a thought series on customer experience, artificial intelligence, and enterprise automation. I’m Evan Kohn from Pypestream and I’m talking with Adrian Swinscoe. Adrian is a...
Faces of Silicon Alley – Edan Soroker
My name is Eden Soroker, I grew up bilingual so as a young kid I lived in Israel, in Tel-Aviv, and as a teenager I moved to the US. I went to school at Cornell, I studied mechanical engineering, I also had some concentrations in applied math and music so kind of a...
Conversational AI vs. Traditional Contact Centers
Intelligent, automated AI solutions are here to transform the contact center space. These numbers will blow your mind.
AI Doesn’t Always Need to be More Human
There’s no shortage of ethical, moral, and even legal debates raging right now over artificial intelligence’s mimicry of humanity. As technology advances, companies continue to push the boundaries with virtual assistants and conversational AI, striving in most cases...
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