Picture this: you’re an employee trying to access information on your company’s HR website pertaining to your benefits but are unable to for reasons out of your control. Your co-workers are easily able to access this information for themselves. Understandably, this dilemma would likely leave you feeling frustrated and alienated.
This hypothetical is a reality for millions of web users. According to WebAIM, only 2.6% of websites are accessible. This means that those with disabilities or impairments are rendered incapable of utilizing 97.4% of all websites that exist.
On March 18th, 2022, the American Disabilities Act issued guidance on how to make sure your website is accessible. As of 2020, according to UserWay, there were nearly ten web ADA lawsuits filed daily.
But, as technology grows more and more intelligent, it appears there may be a light at the end of the tunnel. In this article by EBN, they discuss how the wonder that is ChatGPT can help in making sure your website is accessible regardless of who you are as well as ways in which you can ensure accessibility. They also discuss the numerous reasons why an accessible website is beneficial to your company.
Interested in learning more about accessibility and how it can benefit your chatbot? Read our blog post on how to make your chatbot more accessible! And, if you’re interested in bringing an accessible chatbot to life, contact Pypestream today!