Our CEO Richard Smullen had the opportunity to speak on a Mckinsey hosted webinar called, Generative AI Unlocking Value for Customer Engagement. In the webinar, Richard highlights the importance of using generative AI to address customer use cases in a targeted and...
We have some exciting news to share! Shannon Pruitt, the Global Chief Content & Partnership Innovation Officer at Stagwell Brand Performance Network, is joining Pypestream as an Executive Advisor. Shannon is a seasoned executive with an impressive track record of...
Last week the Federal Trade Commission announced its proposed ‘Click to Cancel’ rule which, if approved, the plan "would put an end to companies requiring you to call customer service to cancel an account that you opened on their website," FTC commissioners said. It...
When we combined our Pype with the powers of GPT-3, we changed the customer engagement game. Now, people are starting to take notice. Check out the video below to see how Tech Audit TV was blown away by our stunning new integration!
A couple of weeks ago, members of our Pypestream team touched down in Barcelona for the 2023 Mobile World Congress Conference (MWC). MWC is the largest and most influential connectivity event in the world. This event brings together over 75,000 of the most senior...
We are incredibly excited to announce Pypestream has successfully integrated the world’s most powerful self-service platform with the revolutionary technology behind ChatGPT. In the video below, our CEO Richard Smullen demonstrates how our technology takes ChatGPT to...
In the weeks leading up to Thanksgiving, employees of Pypestream donated over 100 hours of service towards various good causes including environmental preservation, medical needs, and overseas aid. The acts of service stemmed from Pypestream's Volunteer Month, hosted...
We’ve all heard it: tales of pushy car salesmen coercing innocent buyers into purchasing vehicles that would be better left in the lot. Fortunately, we see those experiences fading into the past with the advent of digital car purchases becoming increasingly prevalent....
Recruiting is the #1 problem in the entire economy today. Trucking companies are struggling to recruit drivers, restaurants to recruit servers, hospitals to recruit nurses, and so on throughout every industry. For that matter, contact centers are struggling to recruit...
Most customers believe companies need to transform how they engage with them, and 69% prefer to use chatbots for the speed at which they can communicate with a brand, notwithstanding that plain old chatbots are being superseded by next-gen digital assistants. These...
Pypestream is thrilled to announce that we’ve recently been mentioned in nine Gartner Hype Cycle reports. Nine! "Our customers in insurance, streaming and wireless, consumer packaged goods, and more are reaping the benefits of Pypes and the Pypestream automation...
Today, Messenger from Facebook is announcing the general availability of Messenger API support for Instagram at F8 Refresh. Prior to this announcement, Facebook partnered with Pypestream, a patented AI-powered customer engagement solution, to be included in a small...