Author: Pypestream

Make eCommerce work for you

Make eCommerce work for you

COVID-19 has dramatically impacted the retail industry and how consumers approach shopping - over 306M Americans have been affected by shelter in place orders - nearly 95% of the U.S. population. Meanwhile, U.S. retailers' online year-over-year revenue growth is up...

Build or buy AI? You’re asking the wrong question

Build or buy AI? You’re asking the wrong question

Tonya Hall: Build or buy AI? That’s the wrong question. I’m Tonya Hall and joining me is Evan Kohn, Chief Business Officer at Pypestream. Welcome, Evan. Evan Kohn: Hey, Tonya, thanks for having me. TH: Of course. What are the problems that Pypestream helps their...

Pypestream Introduces Conversational Ads

Pypestream Introduces Conversational Ads

Pypestream, the leading conversational AI platform with all-in-one cloud messaging, announces Conversational Ads, an immersive brand experience driven by in-ad engagements. Conversational Ads transform present-day display ads by incorporating conversational AI...

Incorporating AI into Telehealth

Incorporating AI into Telehealth

Tonya Hall: I’m Tonya Hall and joining me is Evan Kohn, Chief Business Officer at Pypestream. Welcome, Evan. Evan Kohn: Hi Tonya, thanks for having me. TH: Of course. Tell us, what does Pypestream do? EK: Well, Pypestreams’ an all-in-one cloud messaging platform that...

Automation and the “New Normal”

Automation and the “New Normal”

The coronavirus pandemic may dramatically shift the way we live and work. How will automation factor into our new normal post-pandemic? Here are three distinct areas predicted to be impacted. One: Agriculture Recent examples of agricultural plants closing have brought...

The Impact of AI on Coronavirus

The Impact of AI on Coronavirus

Coronavirus presents complex problems for a variety of industries. How can artificial intelligence be harnessed to address these problems? One: Big data analysis Vir Biotechnology has developed AI and machine learning algorithms to analyze vast data sets to predict...

Five Ingredients for Successful NLU

Five Ingredients for Successful NLU

Too many businesses have implemented AI “pilots to nowhere”. Many lack a comprehensive approach to natural language understanding (NLU). And with customer-facing AI, customer experience is just too important to deliver only half solutions. So what are the key...

Why Consumers Prefer Messaging

Why Consumers Prefer Messaging

60% of consumers say that their go-to channel for simple customer support inquiries is a digital self-service tool, and not all self-service channels are created equal. Interactive voice response (IVR) is the automated voice you hear when calling a contact center....

Shira Rubinoff: Episode 17 Forward Focused

Shira Rubinoff: Episode 17 Forward Focused

Evan Kohn Welcome to Forward Focused brought to you by Pypestream Digital Labs, a thought series on customer experience, artificial intelligence, and enterprise automation. I’m Evan Kohn from Pypestream and I’m talking with Shira Rubinoff. Shira is President of...