Customer experience for airlines
Intimate conversational experiences for the age of experience travel
Innovation with a proven business impact
Revolutionize your customer service
Sample use case automation
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How Pypestream solves it
Omnichannel
Build once, deploy across a myriad of channels. Pypestream offers transformation layers to Facebook Messenger, Whatsapp, Amazon Alexa, and more. Rather than build a basic bot for each different backend system, use Pypestream as your central hub to integrate with all backend systems so users can transact across a wide range of tasks within a single interface, wherever they are. Finally, an architecture that makes life simple for the end-user.
American Airlines is compensating for reduced cabin staff and meal service by doubling down on technology. ‘The focus on clean, safe, touchless experiences will only continue to grow, post-pandemic.
Maya Leibman
Executive Vice President and CIO
American Airlines
Web conversational interface
Delight consumers with dynamic, secure, transactional messaging experiences.
Carousel
Maps
Scheduling
Transactions
List pickers
Video
Redaction & masking
Dynamically generated graphs
Seat selection
Flight information
Signatures
Surveys
Pre-built conversation designs for airlines
Our “conversationalized” content, flow architecture, and embedded UX features make for the very best passenger journeys, from booking flights to special assistance requests to redeeming miles.
AI training data
for airlines
Does your company lack historical conversation logs for AI training? No problem. Work with us to tap into a wide array of utterance data sets for the most common intents.
Pre-built intents serve as a great starting point; you can further increase each intent’s accuracy by adding more utterances based on actual production data.
Conversationalize travel:
Watch it in action
Airlines integrations
